Rules & Policies
Registration Fees - Payment for registration fees is due at the time of enrollment. This fee is good for one calendar year from the date of registration and also allows you to receive membership discounts on open gyms, Saturday Night Out and clinics. A letter will be sent directly to your home when your registration fee is expired. Without this insurance fee paid, your child will not be allowed to attend his/her class. Please respond to this letter promptly once you receive it.
Electronic Funds Transferred (EFT) Payment - We sign everyone up to take advantage of our EFT Payment System. We can draft a credit card or bank account, saving you the trouble of having to remember to write monthly tuition checks. Bank and credit card drafts will hit your account on the 1st of each month or the following business day if this date falls on a Sunday. Please note that this is required.
Missing a Class - Athletes will be given two options for missing a class. In either case, the office must be notified within two weeks of the absence, and each athlete will only be allowed to make-up 1 class missed per month. Option 1 is to attend a make-up at the same class level on a different day. This will be subject to class availability and needs to be prearranged with the office. Option 2 is to receive a free Open Gym pass allowing the student to attend either preschool Open Gym or Friday night Open Gym for free at our Allen location. The passes are not good for Saturday Night Out at our Allen location. For team make-ups, you must talk with your team coaches.
Dropping a Class - In order for us to maintain proper record keeping, all individuals dropping a class are to submit a written drop notice to the office 30 days prior to the drop date. We ask that you please fill out this slip 30 days in advance and return it to the office staff. Please do not give these slips to the coaches. You will be billed for your child/children for 30 days from the date our office staff (not our coaching staff) receives your written notice. It is not sufficient to verbally give your 30 days notice.
Referral Discounts - A major portion of our business is referred to us from current clientele, for which we are very grateful. We consider it a compliment to our services and professionalism. In response to your referrals, we will apply a $20 credit to your next month’s tuition for each new family referred. In order for Eagle’s Wings to reward your referral, your name must be in the “referred by” space on the registration form.
48 Classes Guaranteed - Eagle’s Wings Athletics guarantees an average of 4 lessons per month over a 12 month period {48 classes}. Most months have four lessons. Some months have five lessons, and very few have three lessons. Most children actually receive 50 lessons per year if they attend every week! Should we close for any reason, and that closure effects your 48 guaranteed classes, we will do a special make-up class for that day. For our 2011-2012 School Year Calendar, click here!
